Privacy
The Esperance Accommodation is committed to protecting the privacy of all guests. We collect personal information such as your name, contact details, payment information, booking details, vehicle registration, and any preferences necessary to provide accommodation and related services. We may also collect CCTV footage for security purposes.
We collect this information directly from you, through our website, or via third-party booking platforms. Your information is used to manage reservations, provide services, maintain security, meet legal obligations, and communicate with you regarding your stay. We do not sell personal information.
Personal information is stored securely and retained only as required for operational or legal purposes. We may disclose information to service providers such as payment processors, booking platforms, IT support, emergency services, or government authorities where required by law. Some service providers may be located outside Australia.
Guests may request access to or correction of their personal information at any time by contacting us. If you have concerns about how your information is handled, you may lodge a complaint with us and, if unresolved, with the Office of the Australian Information Commissioner (OAIC).
By making a booking or staying with us, you consent to the collection and use of your information as outlined in this Privacy Statement.
If you have any comments or suggestions regarding our website or this Privacy Policy, please contact us.